Frank DeSantis

Advisory Board Member

Biography

Frank DeSantis recently retired as Program Director at the Emerging Enterprise Center (EEC) in Wilmington, Delaware, a Business Incubator that serves early stage & start-up businesses in New Castle County. After a 36 year “Intrapreneurial” career in the corporate world with Sears, both in stores and home office, Frank has spent the last 8 years helping small business owners start and grow their companies, first with SCORE Delaware, and for the past 4½ years at the EEC. Frank’s understanding of both the strategic and practical sides of running the business helped EEC companies grow their business, develop business skills, and refine their business model so they are scalable and successful.

Frank is a proven General Manager who has combined customer focused, operationally driven, P&L accountability, strategic business development experience and customer relationship marketing management (CRM), to produce company recognized results. His experiences include:

  •       District Management over 9 stores and $200 Million in sales
  •       Customer Relationship Management and Privacy
  •       Managing Retail Direct Mail Marketing for operation generating $1 B in annual revenues  
  •       Marketing of a multi-channel, web-based, campaign management and reporting software project
  •       Director, Strategy & Business Development; Management Store Operations with $45 Million in annual revenues with a staff of 13 managers and 400 associates

·       Region Human Resource management administering HR policies including compensation, benefits and employee relations, for 110 units and 20,000 associates

Chronology

2012-Present
CEO, Consultant, and Manager Think Tank/ SCORE / E.E.C.
2011-2014
Adjunct Faculty, Delaware Technical & Community College
1987-2009
District Manager, Sears (Various Divisions)

Skills

Strategic Planning100%
Business Coaching95%
Team Building90%
Marketing Strategy90%

Contact Info

Phone : (1)- 877-909-6456

Email : info@dronepayo.com